Orange Regional Medical Center offers room service
MIDDLETOWN Orange Regional Medical Center now offers room service for patients.
The program allows patients to order their meals from a restaurant-style menu between 6:15 a.m. and 6:15 p.m. daily. Breakfast is delivered bedside anytime between 7 and 10:30 a.m. while lunch and dinner are delivered from 11 a.m. - 7 p.m.
Pediatric patients have a kid-friendly menu to order from and a complimentary parent meal is also provided.
Patients receive their meals approximately 45 minutes from the time they order.
This imparts a sense of control in an environment where it can feel like patients have very little, Vice President Support Services and Special Projects Wayne Becker said in the hospitals press release announcing the program. We are certain this will enhance patient satisfaction and help to provide a more comfortable stay.
Since opening the new hospital, Orange Regionals Nutrition and Food Services department reconstructed a portion of the kitchen to resemble the inner workings of a restaurant. This upgrade allows for a la carte cooking and preparation of fresh food resulting in faster service and personal touches to custom orders.
Dietary staff members also have gone through extensive training on several elements of the room service model.
Special needs diets, too The menu selections have been modified by lowering the sodium, sugar and fat content so there is a variety of healthier selections to choose from based on a patients dietary needs.
Accommodations are also made for those patients that follow certain diets such as gluten-free, Kosher, vegetarian or requiring other special nutritional needs.
Main menu selections range from grilled salmon with mango chutney to grilled breast of chicken with wild mushrooms to home-style offerings such as country-style meatloaf and rotisserie chicken quarters.
Faster service, less waste Under the previous system, a slip of paper was provided to a patient up to 24-hours in advance with limited and basic menu options. Based on selections, food was often prepared in bulk at one time and served to all patients at the same time each day without knowledge of the their recovery schedule or how they were feeling. As a result, a significant amount of food was wasted and meals were cold.
Family members and visitors may also utilize the Room Service Dining Program for a fee.
For more information about the Room Service Dining Program, contact Director of Nutrition and Food Services Nancy Tienken at 845-333-0403 or visit www.ormc.org.